Skype - Troubleshoot "Skype has stopped working"

By Laura

Skype is running normally. Suddenly, you cannot access it as normal and it always displays the notification that "Skype has stopped working". Betdownload.com will guide you how to solve this problem so that you can use Skype normally.

Skype is a free software for chatting, Video and audio calling. This is the most popular chat software today to replace for Yahoo Messenger. Most users feel very satisfactory with what it brings. However, some people can not use the software and it always displays the notification that "Skype has stopped working".

The following article of Betdownload.com will guide you how to troubleshoot this situation.

TROUBLESHOOT "SKYPE HAS STOPPED WORKING"

Step 1: Close Skype on the system tray (on the right corner of the screen).

skype

Step 2: Click Start Menu, then type Run as the keyword into the Search Programs and Files part (if you use Windows 7)

Step 3: Type %appdata%\skype ---> OK

Step 4: Search and delete the  shared.xml file.

Step 5: After restarting, Skype will run properly

Note: There are many errors related to the  shared.xml file on computers using different operating systems like Windows, Linux or MAC OS X. Hence, depending on specific situations, you can use this method to solve this problem.

Wish you success!

 

Related Articles:
Skype - Block messages, calls on Skype
Skype - How to add a friend to your contact list
How to install Skype to chat, call for free
Skype - How to delete an account permanently
Skype - Recover the lost password
Skype - Share file on Skype

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