Yahoo Messenger – How to retrieve a lost password

By Laura

You have the habit of using user name and password remembering feature of Yahoo Messenger for a long time. Therefore, you may forget password to access your Yahoo account when using other computer, will guide you through steps to retrieve your accounts.

Yahoo Messenger is a popular chat software which is selected and used by many people around the world. However, you may fail to log in your Yahoo account when using other computer as you have lost or forgot your user account and password after using the built-in user name and password remembering feature of Yahoo for a long time.

download Yahoo Messenger

How to retrieve your lost Yahoo password
Step 1: Open Yahoo Messenger, at the bottom of the chat box, click Forgot your password? to retrieve your password.

Yahoo Messenger

Step 2: Yahoo homepage will be opened automatically, you only need to select 1 of the 3 problems that you encounter.
- I have a problem with my password: If you have problem with your password.
- I forgot my Yahoo! ID: If you forgets user name of your Yahoo account.
- My account may have been compromised: If you suspects that you account has been illegally intruded.
To retrieve your password, select I have a problem with my password, and click Next to continue

Step 3: Fill in Yahoo user account into My Yahoo! ID is:
Click Next to continue

Step 4: Select 1 of 2 methods for Yahoo to send password back to you:
- Send message via your registered phone number when you signed up your account.
- Send message to your registered Email address.
Click Next

If selecting to receive password through SMS, you will receive your new password and use this password to log in your account. Afterward, you can log in and change the password if you want.
If receiving password via Email, you access the link provided by Yahoo to renew your password.

Wish you success!

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